We pride ourselves on our fast payments and endeavour to process all withdrawals by the next working day, withdrawals will be returned to the payment method used to fund the account wherever possible.
Please note that we require players to verify their account before any withdrawal will be processed. To verify your account please send documents listed to firstname.lastname@example.org including your user name in the subject line:
· Photo ID - Driver’s license / Passport or National ID
· Utility Bill - A copy of a bill you have received in past three months
· Front and back copy of the cards used for deposit
We hold all your details with the highest security, and if you have any questions at all regarding this procedure please do not hesitate to contact our customer services team.
Please also note that, apart from Network Progressive Jackpot wins, the maximum withdrawal per week is $5,001. As such cash out requests of a larger amount will be paid in weekly instalments.