We pride ourselves on our fast payments and endeavour to process all withdrawals by the next working day, withdrawals will be returned to the payment method used to fund the account wherever possible.

Please note that we require all players to verify their account before any withdrawals will be processed. To verify your account please download, complete and sign our verification form and return it to us along with proof of address, proof of ID and proof of possession for any credit cards used to fund your account.

We hold all your details with the highest security, and if you have any questions at all regarding this procedure please do not hesitate to contact our customer services team.

Please also note that, apart from Network Progressive Jackpot wins, the maximum withdrawal per week is $4,000. As such cash out requests of a larger amount will be paid in weekly instalments.